Shipping policy
Shipping Regions
Currently, we only ship domestically within Australia.
Shipping Times
Our estimated delivery time is 1-2 months, depending on the shipping carrier. We appreciate your patience and understanding as we work to deliver your product within this timeframe.
Shipping Fees
Shipping is free for all initial orders as we grow our clientele. In the future, we may implement a flat-rate shipping fee, which will be communicated in advance.
Tracking and Notifications
We provide tracking information directly from the shipping carrier when available. If tracking is unavailable, Roll Therapy will keep you updated on your order’s status.
Handling Time
Please allow 3-5 business days to process your order. In addition, manufacturing time is required for each machine, which typically takes 2-4 weeks.
Shipping Provider
We partner with Avion International Australia Pty Ltd to handle all domestic shipments.
