Shipping policy

Shipping Regions

Currently, we only ship domestically within Australia.

Shipping Times

Our estimated delivery time is 1-2 months, depending on the shipping carrier. We appreciate your patience and understanding as we work to deliver your product within this timeframe.

Shipping Fees

Shipping is free for all initial orders as we grow our clientele. In the future, we may implement a flat-rate shipping fee, which will be communicated in advance.

Tracking and Notifications

We provide tracking information directly from the shipping carrier when available. If tracking is unavailable, Roll Therapy will keep you updated on your order’s status.

Handling Time

Please allow 3-5 business days to process your order. In addition, manufacturing time is required for each machine, which typically takes 2-4 weeks.

Shipping Provider

We partner with Avion International Australia Pty Ltd to handle all domestic shipments.